There are laws that pertain to those moving and those assisting a move in the case of corporate relocation and there ethical regulations and rules on employee relocation that govern the conduct of those professionals that specialize in just about any part of the relocation process. These are different, though no less important to someone considering a professional relocation or a company looking to hire a firm that specializes in that sort of thing.
As the body that functions as a professional association for relocation professionals, the Worldwide ERC (Employee Relocation Council) has a code of conduct that its nearly 15,000 members worldwide, whether actually certified by the agency or not, are bound to abide by. The ERC rules on employee relocation do change in very subtle ways from year to year (and according to what is the current fashion in civil rights), though the fundamental concerns have remained the same since the body was formed in the mid-1960s
First and foremost among the accepted rules on employee relocation, there is to be absolutely no discrimination allowed, whether in housing or any other aspect of relocation assistance. This pertains to any possible personal aspect of prospective employees, including gender, race and sexuality. Even if the company that is paying for the relocation service seems entirely willing to allow that sort of thing, the relocation professionals that are certified by the ERC consider this non-discrimination clause to be binding and fundamental.
This code of ethics does also govern the relationship between the relocation service and the company that contracts out for it. The ERC certified relocation professional is bound to serve both the company and the employee to be relocated. The accepted rules on employee relocation consider that there will always be some conflict, especially when those looking to move try to get additional services from the hiring company’s relocation agents. It is the duty of the relocation professional to make sure the services to be provided are very clearly laid out and agreed to by both parties before any action takes place.
Though it may seem obvious, among the accepted rules on employee relocation, it is clear that at no time is a certified relocation specialist is to do anything illegal no matter who asks for it. They are not, however, bound to tattle on an employee who has asked for something illegal, or visa-versa. Therefore, the bond of secrecy between a relocation professional and the dual nature of their clientèle makes it something of a necessity to maintain privacy, as any doctor might.
While the rules on employee relocation that professional re-locators abide by might seem a bit obvious, the infinite number of complicated situations where strict adherence to these rules makes them very valuable, indeed.